Find your route
Browse courses or use the finder. Tell us whether you are starting out, renewing a qualification or progressing from an existing award.
Training booking guide
Choose your course.
Know your next step.
A practical guide to course enquiries, qualification routes, fees and the arrangements to confirm before booking.
Discuss the details
Enquire about the course, learner numbers, preferred timing and location. Where no date is listed, ask about the next opportunity.
Confirm before booking
Establish the exact qualification, entry requirements, timetable, venue, assessment, total fee and booking terms.
Your booking checklist
The details that matter.
- Exact course and qualification title, awarding organisation and delivery provider.
- Entry qualifications, age requirements and any practical assessment needs.
- Confirmed dates, location, timetable and arrival instructions.
- Tuition, assessment, certification and any additional costs.
- Total price, VAT treatment and payment arrangements.
- Cancellation, transfer, substitution and refund terms supplied before committing.
- Any equipment, identification or pre-course work required.
Tell the team about any access or learning support needs when you enquire.
Meet the people supporting your trainingIs an enquiry a confirmed booking?
No. An enquiry starts the conversation. Dates, availability and booking arrangements are confirmed separately before you commit.
What does a guide price include?
Published course guide prices are per person including VAT. Your final quote will itemise tuition, assessment, certification and any additional costs. Group training is quoted separately.
What if there are no course dates?
Use “Enquire now” on the course page. Your selected course will carry into the contact form so the team can discuss the next opportunity.
Can I train a team at our premises?
Tell us your location, course, learner numbers and preferred timing. Delivery arrangements and venue suitability are confirmed for the selected programme.
How do cancellations and transfers work?
Ask for the terms applicable to your course before booking, including cancellation, transfer, substitution and refund arrangements. Contact the team promptly if your circumstances change.
Where should I go for the course?
Use the venue and arrival instructions in your confirmed booking information. The Nest is Norvic’s Norwich base; it is not automatically the delivery venue for every course.
Make an informed training choice
Begin with the outcome you need
Before comparing course names, write down what you want the training to help you do. This might be preparing for a new responsibility, refreshing knowledge or planning development for colleagues. Keep that practical aim alongside any qualification requirement supplied by your employer or another organisation. A course can sound relevant while differing in level, assessment or intended audience, so the exact details matter more than a familiar title.
If you are uncertain which route fits, explain your starting point in the enquiry. Include relevant previous learning and the kind of work involved, without sending private documents through the initial form. Ask which details need checking before a place can be offered. This avoids building a timetable around a course before you know whether it is appropriate for you.
Consider the full commitment
The published course duration is one part of planning. Ask whether there is preparation before attendance, how the teaching days are arranged and what practical or assessment activity is involved. Consider travel and time away from work as well as the course fee. If an employer is arranging attendance, agree how those practical commitments will be managed and who learners should contact with questions.
When comparing options, use the same information for each: the exact qualification, delivery arrangements, total price and what is included. A guide price is not a substitute for understanding the final booking. Keep the written information together and clarify any difference between a course page and the proposal you receive. The aim is a decision based on a clear understanding of the programme and its arrangements.
Coordinate a group booking carefully
For a group, establish approximate numbers and the range of experience before enquiring. Colleagues doing similar jobs may hold different qualifications or have different learning needs. Nominate a person to coordinate the booking while allowing individuals to raise personal access or support questions directly. Share confirmed information consistently so the whole group receives the same dates, location and preparation instructions.
If your preferred option is delivery at your premises, ask about the requirements for the room, equipment and practical activities. Venue suitability and delivery availability need to be confirmed for the specific course. Explain any working patterns or operational limits that affect attendance. These details are best discussed early, before diaries and internal cover arrangements become difficult to change.
Keep a clear record of the agreement
Once arrangements are confirmed, retain the booking information, agreed costs and relevant terms. Check that the learner names and contact details are correct and that everyone knows the arrival instructions. If circumstances change, contact the team promptly and refer to the terms supplied for that booking. Clear records help both individual learners and group organisers follow the agreed next steps without relying on memory.