Essential emergency first aid skills for the workplace.
Develop practical skills for recognising an emergency, assessing the situation and supporting a casualty. We can help you choose between Emergency First Aid at Work and the broader First Aid at Work course.
Qualification number: 603/2452/1
Employees and employers looking for emergency first aid training suited to their workplace.
QNUK recommends learners aged 16 or over for a responsible workplace first aider role. Practical assessment includes CPR on the floor. Please discuss language, access or adjustment needs before booking.
We will confirm the full syllabus, qualification or certificate, fees, course length and delivery location with you.
Practical first aid training for people taking on a first aider role at work.
First Response Emergency Care — Level 3
Explore the Level 3 first response emergency care pathway.
First Response Emergency Care — Level 4
Discuss progression to Level 4 first response emergency care.
Emergency First Aid at Work is one of the routes to discuss when planning workplace training. Start with the needs identified by your organisation and the responsibilities you are expected to take on. Tell us about the setting and why you are enquiring so the conversation is based on the role rather than the course title alone.
If you are choosing between this course and First Aid at Work, ask for the differences to be explained against your requirement. Include any wording your employer has supplied and whether you hold an existing qualification. This gives you a clearer basis for choosing the appropriate route before organising time away from work.
For an individual enquiry, explain whether you are taking on a first aider role for the first time or have trained previously. For a group, describe the number of learners and where they work. Colleagues from different departments or sites may have different questions even if the organisation intends to arrange training together.
Mention preferred dates or periods, shift restrictions and the person coordinating the booking. Ask for the delivery location and attendance arrangements to be confirmed before committing to travel or staff cover. Where learners have existing certificates, have the relevant course names and dates available so previous training can be discussed accurately.
Read the practical participation information on this page and raise any questions before booking. Ask about the proposed assessment, what learners should bring and whether any preparation is expected. These details help you understand the day and avoid relying on assumptions from another person's experience of a different course.
If language, access or adjustment needs could affect participation, discuss them early so the available arrangements are clear. Once a course is confirmed, make sure each learner receives the joining information and knows the timetable and location. For employer bookings, this is just as important as arranging the place itself.
It can be helpful to arrive with questions about the responsibilities you will have at work. Think about how colleagues seek assistance, how locations are described and who coordinates the workplace arrangements. Keep examples general and avoid bringing personal medical details about a colleague or member of the public into a training enquiry.
After attending, discuss how the learning connects with your employer's procedures and keep the course details in your training records. If you are unsure about anything specific to your site, ask the person responsible for those arrangements. Training provides learning to take back to work; local responsibilities and communication routes still need to be clear.
Start with a brief. Continue with a conversation.