Awareness and practical preparedness for venue, event and organisation teams.
Build awareness of Martyn’s Law and discuss how your team can prepare public protection procedures suited to your premises or event. Training supports understanding and preparedness; completing a course alone does not establish compliance.
Venue managers, event organisers and staff involved in protective security and emergency procedures.
Tell us about your premises or event and who will attend. We will agree a suitable scope for your team.
We will confirm the full syllabus, qualification or certificate, fees, course length and delivery location with you.
Practical first aid training for people taking on a first aider role at work.
Essential emergency first aid skills for the workplace.
First Response Emergency Care — Level 3
Explore the Level 3 first response emergency care pathway.
Start with a practical picture of the setting: the activities taking place, the people who attend and the staff responsible for day-to-day decisions. A fixed venue with a regular team presents different learning questions from an event that brings several organisations together for a limited period. Explain what is established and what is still being planned.
If you already have procedures or a site plan, mention them in your enquiry and ask which information would help define the training scope. Highlight any uncertainty about how staff understand their roles. The purpose of this preparation is to make the learning discussion useful for your team, without treating attendance as a substitute for reviewing your wider arrangements.
Think about who would need to understand information and pass it on during a developing situation. This may include venue management, staff who speak to visitors and colleagues coordinating contractors or event teams. Describe those responsibilities when discussing attendance so the proposed training can be considered in the context of your working arrangements.
For a mixed group, explain whether learners already know the premises and each other's roles. Staff who work at the venue every day may have different questions from people attending for a single event. Gathering those questions beforehand helps you identify the main learning priorities without assuming that one job title tells the whole story.
Useful questions often concern the practical link between an instruction and the people expected to follow it. Who would explain a change to visitors? How would a colleague know where to direct a concern? What information would a manager need before deciding the next step? These are examples to discuss when agreeing the course scope.
Keep any examples relevant to your setting and avoid sharing sensitive security details in a general enquiry. Ask how scenario discussions would be organised and what preparation learners should undertake. The confirmed course arrangements should make clear which topics are included, which questions need separate consideration and what participants can expect from the session.
Training can prompt useful questions about existing procedures. Decide who within your organisation will collect those questions and consider any follow-up work. This helps connect learning with the people responsible for the premises or event, instead of leaving each attendee to interpret the implications alone.
Before booking, confirm the proposed content, delivery format, location and learner numbers. Ask how the training relates to your particular preparedness goals and which matters remain outside its scope. Use the official guidance linked on this page when checking the current position; this course enquiry page does not determine which legal requirements apply to your organisation.
Start with a brief. Continue with a conversation.